Winery Ambassador (Inside Sales Position)
Apply now!
wvv.com/careers
https://www.workstream.us/j/5766dfd6/willamette-valley-vineyards/turner-847/winery-ambassador-sales-bab79357?referersource=https%3A%2F%2Fhr.workstream.us%2F
Position Overview:
Are you passionate about wine and love talking to people? Join our team as a Winery
Ambassador and take your first step into the wine industry! In this role, you’ll help us connect
with new and returning customers, sharing our story and introducing them to our wines.
The role will involve a strong focus on outbound phone sales, where you will spend
approximately 70% of your time engaging with potential customers, educating them about our
wines, and helping to drive direct-to-consumer sales. The remaining time will be dedicated to
customer support, wine education, and guiding customers through our elevated estate
experiences.
What You'll Do:
● Spend most of your day (around 70%) speaking with customers over the phone —
answering questions, making recommendations, and helping them place orders.
● Build relationships with customers and share what makes our wines and winery special.
● Support our guests by helping them learn about wine and plan visits to our estate.
● Assists with general customer service needs to ensure a positive experience from start
to finish.
Who You Are:
● Comfortable speaking on the phone and excited to engage with people.
● Eager to learn about wine and our products — we’ll provide training!
● Organized and reliable, with a positive, can-do attitude.
● Interested in growing within the wine or hospitality industry.
Join us and become part of a team that values enthusiasm, curiosity, and great conversation.
Qualifications:
● Experience within a hospitality and/or sales role.
● Strong communication skills, both verbal and written, with the ability to build rapport over
the phone.
● A passion for wine and creating long-lasting relationships with customers.
● Experience with inventory systems, sales tracking software, and Google Applications.
● Self-motivated, results-driven, solution-oriented, and goal-oriented.
Requirements
● Must be able to lift 40 lbs.
● Must be available to work on weekends AND on-site winery events, as most events are held over
holiday weekends.
● Must have highly developed organizational and time management skills, with the ability to multi-
task, work independently and as part of a team.
● Must be able to communicate through active listening skills and gather accurate insights to
human behavior.
● Must be independently motivated to generate sales for Willamette Valley Vineyards.
● Must be able to meet and exceed sales goals.
● Must be team focused and be ready and willing to reasonably assist in other areas of the
business as needed.
● Respond to customer requests (phone calls, emails, chats, etc.) within 24 hours except for days
off and vacation.
● Other duties not outlined may be required as needed.
Why Work with Us:
● Competitive base pay with performance-based incentives with no sales ceiling.
● For our full-time employees, we offer medical, dental, vision, life and disability insurance,
plus EAP, Flexible Spending Account,a 401(k) plan, discounts on wine, and a uniquely
fun workplace.
● Opportunities for career growth in the wine industry.
● Access to exclusive wine discounts and events.
● A supportive and dynamic team environment.
● Professional development opportunities after the first year.
If you are an enthusiastic wine professional with a flair for sales and a passion for building
relationships, we would love to hear from you!
How to Apply:
Please submit your resume along with a brief cover letter highlighting your experience in wine,
sales, and/or hospitality.
Willamette Valley Vineyards is an equal opportunity employer. We celebrate diversity and are
committed to creating an inclusive environment for all employees.
NOTE: This job description is not intended to be all-inclusive. Employees may perform other duties as
negotiated to meet the ongoing needs of the organization.