Office Assistant

Description We are providing an opportunity for a diligent office admin to join our team in Salem, Massachusetts. This role entails comprehensive management of customer credit applications, maintaining accurate records, resolving inquiries, and monitoring customer accounts. This is a short-term contract employment opportunity in the telecom industry.Responsibilities: Processing customer credit applications with precision and efficiency Maintaining detailed and accurate customer credit records Resolving customer credit inquiries in a timely and professional manner Monitoring customer credit accounts regularly to ensure proper management Taking appropriate actions to collect delinquent payments when necessary Handling front desk tasks including answering phone calls, filing, and scanning documents Utilizing Microsoft Office Suites including Excel, Word, and Outlook to perform various tasks Performing other office functions as required Ensuring customer service is provided at all times Handling billing functions and correspondence as per the company's guidelines.Requirements Minimum of one year experience in a similar role as an Office Assistant Proficiency in Microsoft Excel, Microsoft Office Suites, Microsoft Outlook, and Microsoft Word Familiarity with office functions and billing functions Experience with 'About Time' software is advantageous Proven track record of performing clerical duties efficiently Ability to handle correspondence professionally and confidentially Excellent customer service skills with a customer-first attitude Experience with e-Filing and traditional filing systems Strong organizational skills with the ability to multitask High level of accuracy and attention to detail Excellent written and verbal communication skills Ability to work independently and within a team. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .