Enrollment ProcessorJob DescriptionManages small to medium employer groups and individual accounts (member eligibility, enrollment, system configuration, premium billing and payment reconciliation). Provides customer service for member eligibility, premium billing, payments reconciliation, and state and federal regulations. Researches, investigates, and resolves member and employer issues. Takes initiative to bring up issues and concerns, makes recommendations for resolution. Collaborates with other departments/teams to address concerns or complaints.Assists with developing procedures. Develops industry knowledge, stays abreast of regulatory changes and requirements.Hard Skills
Experience working in a customer service environment
Experience in a Health Insurance setting
Successful completion of a Providence internship
Soft Skills
Bilingual English/Spanish (Highly preferred)
Job TypeThis is a contract position with a duration of 6 Month(s).Work EnvironmentWill be working remote - local is preferred. Hours are flexible but need to include work hours from 10am-3pm (e.g., 9am-6pm or 7am-4pm). Possibility of training onsite.About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.