WHO WE ARE
Since 1993, The Pathfinder Network (TPN) has been providing justice-system impacted individuals and their families the tools and support they need to be safe and thrive in our communities. We serve individuals experiencing incarceration, those reentering the community, those on forms of community supervision, their families, and their children, within 9 of Oregon’s 11 corrections facilities and in the community in Multnomah, Jackson, Marion, and Clackamas Counties. We develop and deliver a comprehensive scope of evidence-based, trauma-, gender- and culturally-responsive cognitive behavioral-based programs, including our proprietary, evidence-based curriculum Parenting Inside Out, which is the highest-rated parenting skills curriculum for parents involved with the criminal justice system. Our community programs feature holistic wraparound individual and group support and services. We serve an average of 3,000 people a year agency-wide.
We show up for our employees by providing support and resources in six key areas that make up our total package, and we always strive to expand on what we offer: compensation, development, wellness, benefits, recognition and service. This includes:
Generous paid time off (12 accrued vacation days + 12 accrued sick days during your first year of employment, mental wellness hours)
14 paid days of significance each year + extended holiday days of significance with a week off at the end of the year
Paid 30-minute lunch breaks
Employer-paid employee-only medical, vision and dental coverage starting first day of employment
Flexible Spending Account, Dependent Care Assistance Program, and employer-funded Lifestyle Spending Account
401k retirement plan with 3% employer match, fully vested immediately
Employer-paid short-term disability and accidental death and dismemberment
Employment with TPN may mean you are eligible for Public Service Student Loan forgiveness
Employee recognition program, staff appreciation awards and swag store
Bilingual pay differential for eligible positions
Shared Leadership model and opportunities to contribute to agency success and growth
Development opportunities and trainings
We are intentional about building a healthy and thriving organizational culture and envision a community of staff, partners, volunteers, and donors who are deeply committed to equitable, just and anti-racist practices in every facet of our organization. We engage in continual learning and seek ways to operationalize equitable and inclusive practices. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
At TPN, we envision communities that welcome all people, provide second chances, and create pathways to change. We believe all people have the capacity to change. We honor the dignity and worth of every individual, engage our clients and employees with compassion, and bring excellence to all we do. To learn more, go to https://www.thepathfindernetwork.org/about/.
HIRING PRACTICES
We admit that there is no such thing as the perfect candidate. Don’t be discouraged if you don’t meet each and every position requirement – instead, use your application to let us know what excites you about the role and what transferable skills or other qualities you would like to bring to TPN!
If reasonable accommodation or an alternative form of this application are needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Director of People and Culture at [email protected] or 503.892.5396.
TPN hires a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all employees can thrive.
In practice, this means we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, status as a parent, marital status or political affiliation. We also take seriously the idea that our work benefits from a genuine commitment to diversity, by considering applications from individuals representing all kinds of backgrounds.
TPN is offering a $250 referral bonus for community members who refer a new employee to one of our open positions!
WHAT YOU WILL BE COUNTED ON TO DO
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background.
As the Peer Support Program Manager, you will play an integral role in ensuring The Pathfinder Network (TPN) staff and programs are fully supported to deliver high quality prevention and intervention services to adults, children and families who are system-impacted. Your role will include supervising, leading, planning, organizing, delivering, supporting and managing staff and the program. You will ensure contract, grant, Oregon Administrative Rule, Oregon Revised Statutes and Correctional Program Checklist compliance, as well as promote program delivery and fidelity using evidence-based practices.
Your strong leadership, organizational and collaborative skills to work well under high-stress emotional experiences, high-level of empathy and ability to keep strong boundaries will enable you to thrive in this position. In this management position, you will support the mission of TPN and our partners, and act as a liaison between TPN staff, partners, and the agency leadership team. You will bring strong technical skills and business acumen to ensure that TPN programs are fully supported to consistently deliver high quality services with impact and excellence.
Responsibilities
Staff Support, Training, and Supervision
Manage operations of program and program staff (Peer Support Supervisors and Operations Supervisor), ensuring quality service delivery.
Monitor staff schedules, provide monthly individual staff supervision, process personnel documentation and assist to hire program staff.
Develop, revise, adhere to and support operational practices, procedures and policies.
Manage the coordination, planning, and completion of all deliverable and contract performance goals.
Facilitate weekly team meetings with Peer Support Specialists to staff cases, address operational issues, and ensure the successful delivery of programs.
Evaluate and support staff in creating service plans, assessing clients’ progress, implementing appropriate interventions, providing resources and referrals, and completing supporting documentation.
Program Management and Outreach
Collaborate with partner agencies to maintain interagency communication and cooperation. Attend multi-disciplinary meetings and community meetings.
Lead community outreach, participate and assign outreach efforts to program staff to ensure consistent referrals and program engagement. Serve as a community liaison and a face for TPN’s programming in Multnomah County.
Complete and process documentation and paperwork as required. Ensure staff are processing documentation and paperwork as well as entering all data as required. Conduct at least monthly audits of electronic and paper files.
Submit all programmatic and grant reporting documents in a timely manner. Assist in completion and submission of all required reports.
Adhere to program budgets and financial policies and guidelines. Plan for and approve program expenses.
Work with TPN’s Training Department to support program integrity and professional development of staff. Engage in ongoing training, coaching and support and participate in continuous quality improvement efforts.
Participate in train the trainer processes for program curriculums and models. Role model effective use of curriculums and model, as well as train, coach and support other staff.
Assist in implementation of new programming and grant projects from start to sustainability and serve as a leader in efforts to continuously improve, assess and advance all programs.
Participation in Shared Leadership (=5% of your time)
Be a champion in the shaping and sustaining of a diverse, equitable, inclusive and just workplace, with a focus towards creating racial equity.
Participate on cross-departmental teams or committees regarding organizational policies, processes and work environment
Participate in Temporary Teams, Equity Team, Employee Resource Groups, and other teams
Contribute individualized skills, knowledge, experience and expertise to help the agency reach its mission
This position supervises full-time Peer Support Supervisors and the Operations Supervisor.
WHO YOU WILL BE COUNTED ON TO BE
Required Cultural Values: Staff are expected to embody certain cultural values to support TPN’s mission: communicate effectively, value one another, show respect, demonstrate accountability, display a high level of self-awareness, participate in shared leadership and continuous growth and learning, live values of diversity, equity, inclusion, justice, and belonging, and engage in personal work to further DEIJB values and impact.
Commitment to Racial Justice. Staff are expected to interact effectively across racially diverse teams, partners, and experiences, apply a racial equity lens in their work and commit to the ongoing work required to move TPN toward a more diverse, equitable, and inclusive and just organization.
Requirements
Experience and skills we are interested in:
Coursework or training in criminal justice, social work, social services, or related disciplines
Two or more years of related experience
Intermediate level computer capabilities in use of databases, web-based environments, word processing, email, and spreadsheets
Must pass a criminal history background check (a criminal record is not automatically disqualifying), employment verification, and drug screen
Bachelor’s Degree in a related field
Lived experience with criminal justice involvement and/or addiction and recovery
Experience supervising peer delivered services and staff
Experience providing training and participating in train the trainer models
Non-profit experience and/or experience with the criminal justice system
Must possess a valid driver’s license and have access to a motor vehicle during work hours that is covered by adequate car insurance
Referral bonuses are payable after 60 days of employment to new employees in good standing. New candidates should specify in the job application who they were referred by, and the community member will also complete this form.
OTHER INFORMATION
Working Conditions/Travel Requirements
This job operates within a community service delivery setting. This is largely a sedentary role and this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
The Pathfinder Network follows public health guidance for any public health emergencies and will remain in compliance with any vaccination or isolation requirements from partner agencies.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel; and reach with hands and arms.
This is a full-time, exempt position. Typical days of work are Monday through Friday; however, evening and weekend work is required as needed.
Frequent travel is required in the community and to meetings and trainings. Travel to TPN administrative office in Portland, Oregon and program sites across the state will be required periodically with advanced notice.
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Compensation and Benefits: This is an exempt, full-time position. The hiring rate for this position is $53,976 - $55,595 per year, DOE. For bilingual candidates, the hiring range is $57,263 - $58,981. Salary offers are determined in conjunction with an internal pay equity assessment.
For more information and to apply: https://recruiting.paylocity.com/recruiting/jobs/Details/2113435/The-Pathfinder-Network/Peer-Support-Program-Manager
For more information on our total compensation and benefits, visit The Pathfinder Network Work With Us