Title: Manager of Sales
Department: Sales
FLSA Status: Exempt
Reports To: Executive Director
Class: Non-Union
Salary: $65,000-70,000/yr
Who We Are:
At Free Geek we sustainably reuse technology, enable digital access and provide education to create a community that empowers people to realize their potential. We’re proud to be a leader in digital inclusion. None of this would be possible without hiring and developing the best employees.
Free Geek is a leading nonprofit technology refurbisher, founded in 2000, headquartered in Portland, Oregon with a national presence. Free Geek serves more than 35,000 Oregonians each year. To continue our growth, we are seeking a Manager of Sales to help us in continuing toward our goal of including everyone in our digital future!
What Do We Need From This Position?
The Manager of Sales works with the Executive Director and inspires the Onlines Sales and Affordable Tech Program teams to deliver measurable results for the Sales Department. This role leads the Online Sales, Shipping and Affordable Tech Program teams in understanding customer needs and delivering solutions that result in advancing sales, and great community experience. Together with the Executive Director, this role sets targets and KPIs for the Sales Department and the individual team members. This role is responsible for hiring and developing a strong, knowledgeable, and passionate Sales team.
The Manager of Sales creates excitement for the Free Geek mission and Sales Department efforts, constantly challenging the status quo and what is achievable. This role recognizes that the customers’ experience doesn’t stop when they obtain our equipment, but continues through their continued relationship with Free Geek and its mission.
Essential Duties
1.) Build sales budget, sales strategy, and set Key Performance Indicators (KPIs) for the sales department. Reports weekly results to the Executive Director and develops corrective action plans for discrepancies. This includes customer service metrics.
2.) Drive Free Geek’s sales department budget targets and track performance through the sales dashboard and manager’s budget.
3.) Supervise all Sales and Affordable Tech Program staff through coaching and managing for performance.
4.) Build and nurture relationships for the Affordable Tech Program by managing the program and outreach strategy.
5.) Hire, train, evaluate, mentor, and inspire the Online Sales and Affordable Tech Program teams. This includes continued training with staff on new systems or procedures as Free Geek grows and changes.
Expected hours for this position is 40/week. Please see the full job description for further responsibilities and requirements (https://www.freegeek.org/sites/default/files/2025-02/Manager%20of%20Sales%20%2802.2025%29.docx.pdf). This position is eligible for benefits.
What Do You Get?
At Free Geek, we believe in curating a group of people passionate about creating options which provide the best benefit to our community. As an organization under union, we fundamentally believe that happy people put in good work. Considering this, we provide an extensive benefits package. Our benefits package includes Medical, Dental, a Retirement plan with employee matching, Life Insurance, and Short and Long Term Disability coverage. We are also provided with kindly donated food and purchased snacks every week for staff to grab at their disposal.
How Do You Apply?
BIPOC, LGBTQI+, Disabled, and Femme Folks and folks who are navigating the intersectionality of those identities are all enthusiastically encouraged to apply! We believe that if you’re excited about this position you should apply - imposter syndrome is real and no one ever meets 100% of the qualifications.
This search is open to INTERNAL and EXTERNAL candidates. We will be accepting applications until the position is filled, but for best consideration, please complete this application by 5pm, February 28th, 2025, as that is when we will begin the review process. https://www.freegeek.org/form/apply-for-manager-of-sales-02-20
Any person needing reasonable accommodation in the application process should contact Human Resources at [email protected] or 503-232-9350 x128.
Thank you for applying!