Community Action, a large scale nonprofit based in Washington County is looking for another member to join our ever expanding team in the role of a Receptionist. Candidate must be able to speak/read/write Spanish! Come be part of a team whose mission is to "eliminate conditions of poverty and create opportunities for people and communities to thrive"!
Position Summary:
In support of the Agency’s mission, the Receptionist is responsible for providing administration support for the Operations Department while maintaining a high level of confidentiality. Responsible for providing information to agency staff, community partners, and the public that may require the use of judgment and the interpretation of program procedures. Under the direction of the Office Coordinator, develops, implements, and maintains program-related office systems and procedures. This position requires excellent time management skills to complete multiple tasks and program requirements and must demonstrate and model effective collaboration and communication skills.
Essential Functions and Responsibilities:
Provide daily administrative support to assigned division/program/office function directors, managers, supervisors, and staff.
Making appointments for all staff or specific departments.
Assisting clients with completing their applications, making copies, tracking, and distributing of faxes.
Provide prompt, accurate and effective administrative support including, but not limited to composing and sending written and electronic correspondence in an accurate and timely manner, routing telephone calls and visitors, and performing word processing functions.
Respond to and initiate inquiries (client questions regarding program service delivery, facilities, information, and referral). Explain program procedure, answer questions, and independently resolve problems whenever feasible.
Maintain up to date calendar information related to meeting conference rooms. Prioritize and schedule meeting space for staff. Make decisions daily regarding conference room calendars.
Perform basic client tracking and survey data entry as needed.
Maintaining accurate schedules in a manner which is aligned with the program/divisions business needs.
Attends meetings and trainings as required. Responsible for completing meeting minutes for agency Site Meetings. May participate in staff committees as a representative of the department.
When needed responsible for metering outgoing mail, distribution of incoming agency mail, and filling.
Responsible for stocking and safely cleaning and disinfecting public/congregate meeting spaces and high-touch surfaces as needed.
Strictly always adhere to all safety policies and procedures and respond/correct any at-risk safety issues immediately.
Strictly adhere to agency code of ethics and standards of workplace behavior.
Directing vendor deliveries to allocated delivery areas.
Perform other duties as assigned to meet business needs including regular and reliable attendance and adherence to all company workplace behavior standards.
Marginal Functions and Responsibilities:
Other marginal functions and responsibilities as assigned.
Required Education/Training/Experience:
Minimum of a High School Diploma/equivalent with some college coursework or skill certifications in a related. An equivalent combination of education and experience may be considered.
Bilingual English/Spanish written and verbal.
Verbal and written communication skills to interact clearly with customers, vendors, and other employees.
Organizational skills to keep accurate records and find important information quickly.
Preferred:
Experience with and/or knowledge of social service systems or non-profit organizations.
Basic knowledge of client scheduling software such as Acuity.
Basic knowledge of a scheduling and emailing software such as Outlook.
Basic knowledge of Microsoft Office such as the One Drive.
Required Licensing or Other Special Certifications:
N/A
For full list of benefits, and to apply directly please visit: https://www.applicantpro.com/openings/caowash/jobs.