Job description
Medical Front Office Receptionist and Claims Billing Manager
We are an acupuncture and Chinese medicine health care practice seeking a Front Office Receptionist to join our team. Our clinic is successful because we are committed to making people feel better. If you are a person who easily puts smiles on people’s faces and you have an appreciation for what it means to be healthy; then please continue reading the job description and qualifications.
RESPONSIBILITIES:
Front office reception, customer service, scheduling
Management and organization of clinic paperwork, medical claims, charts and patient files
Patient outreach including reminder calls and rescheduling in accordance with clinic procedures
Accounts Receivable - payments, balances, invoicing
Claims billing management- reporting, monitoring, filing and follow up with insurance companies
Process insurance EOBs and payments
Verification and tracking of insurance coverage, benefits, authorizations and patient plan of care
Maintain appropriate control, security and privacy of records in accordance with HIPAA guidelines, policies, regulations, and laws.
Clean and stock rooms
Maintain clinic laundry, cleanliness and professional appearance of the clinic
QUALIFICATIONS:
Strong communication skills, written and verbal
Excellent customer service skills
Proficient with Mac OS and technically savvy
Excellent organizational and problem solving skills
Knowledge of medical billing
Ability to be flexible, and a self starter, able to prioritize and learn quickly
Ability to maintain confidentiality, professional demeanor, and appropriate boundaries.
REQUIREMENTS: (Education, Training & Experience)
High school diploma required
Bachelor's degree preferred
1 -2 years of clerical or medical office support activities
Background check is a prerequisite and a final stage of hiring process
Must have strong references and pertinent work history
Professional appearance and dress required at all times
To apply, please respond with a cover letter detailing your training, education and experience as they relate to the duties, responsibilities and minimum requirements of the position, along with your resume with three professional references included. All resumes will be reviewed upon receipt. Position is open until filled.
Administrative Duties:
-Scheduling
-Stocking supplies
-Answering and routing phone calls
-Greeting visitors
Financial Duties:
-Processing payments
-Billing
Setting:
Medical