We are currently hiring for Monday-Tuesday, or Monday-Wednesday depending on preference of the candidate. Previous front desk and insurance claims experience is required.
Office name: John Holt Dentistry
Pay $25-34 depending on skill and experience
We are seeking a dedicated and detail-oriented Dental Front Office Receptionist/Insurance Coordinator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional support to both patients and staff. This position involves a combination of administrative tasks and patient interaction, making it essential for candidates to possess strong organizational skills and a commitment to patient service.
Duties:
Manage front desk operations, including greeting patients and answering phone calls in a friendly and professional manner.
Manage all dental insurance claims
Schedule appointments and maintain an organized calendar for the dental office.
Review documentation for accuracy and completeness, ensuring compliance with HIPAA regulations.
Handle patient records, including filing, updating medical records, and managing electronic health records using Open Dental.
Provide excellent patient service by addressing inquiries and resolving issues promptly.
Maintain cleanliness and organization of the front desk area and waiting room.
Skills:
Strong attention to detail with excellent documentation review capabilities.
Familiarity with Open Dental software is preferred but not required; training will be provided.
Knowledge of dental coding practices.
Previous experience in front desk operations or office management within a healthcare setting is advantageous.
Understanding of HIPAA regulations to ensure patient confidentiality is maintained at all times.
Excellent communication skills, both verbal and written, with a focus on patient service.
Ability to work collaboratively in a team environment while managing multiple tasks efficiently.