DescriptionProcedural Scheduler at Providence St Vincent. This position is a 1 FTE Day shift.The Spec-Surgery Scheduling is accountable for scheduling various complex Surgical and Medical procedures by obtaining appropriate surgical procedure, specialized equipment, and other specialized resources, implants and current/historical medical information (i.e., ICD10 Coding, Medical History, including allergies and Patient Demographic Profile). Complexity of this position is evidenced by the use of simple and complex medical terminology and enterprise scheduling protocols. Surgical Scheduling Specialist must also think independently and make relatively complex decisions in a fast-paced environment. Provides superior customer service and service recovery, utilizing good judgment that meets or exceeds the expectations of patients, visitors, physicians and Providence Health System staff. Surgical Services Scheduling Specialist is accountable for the efficient coordination of the operating schedule(s) including: preoperative scheduling of surgical and medical procedures and assisting the OR manager, Associate Nurse Managers, Charge nurses, and Anesthesia Coordinator with daily facilitation of the schedule. The Surgical Services Scheduling Specialist serves as the liaison and first contact of communication for the operating room; displays professional interpersonal skills and presence when communicating with physicians, staff and the public; as the front-line customer service representative, upholds and exhibits the core values in all communication.Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St Vincent Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.Required Qualifications:
Coursework/Training Intermediate Medical Terminology and Physical Anatomy coursework. Or equivalent educ/experience
3 years Medical office or hospital experience in surgery field.
Demonstrated outstanding customer service experience.
Preferred Qualifications:
Coursework/Training Business or college courses.
Why Join Providence?Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.About ProvidenceAt Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.About the TeamProvidence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.Requsition ID: 330223
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 5002 PSVMC SURGERY
Address: OR Portland 9205 SW Barnes Rd
Work Location: Providence St Vincent Medical Ctr-Portland
Workplace Type: On-site
Pay Range: $19.80 - $30.24
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.