POSITION OVERVIEW:Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and proceduresESSENTIAL FUNCTIONS:Lead, educate and develop company employeesPlan daily manpower needs to ensure customers’ freight is delivered and picked-up timely and damage freeCommunicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freightMonitor dock to ensure proper loading techniquesEvaluate and reconfigure route structures and bids based on local tendencies and characteristicsConduct safety meetings and facilitate quality groupsMonitor and analyze all opportunities to cut costs and improve efficienciesAssist customers with rate quotes, claim information and setting appointmentsPerform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.Provide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secureCommunicate with Account Manager(s) to ensure customers’ and company’s needs are metIdentify freight moving at incorrect weight and classificationEnsure all OS&D is identified and processed properlyMonitor actual performance data and gather information for reportingAssist Operations Supervisors as needed; conduct pre-shift meetings; implement company policyComply with all applicable laws/regulations, as well as company policies/proceduresPerform other duties as requiredDisclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.QUALIFICATIONS
Must possess high school diploma or equivalent
Prior management experience preferred
Strong communication skills (written and verbal)
Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules preferred
Able to work in a remote location, taking self-initiative without requiring immediate local supervision
Multi-tasked oriented and possess good organizational skills
Knowledge of Microsoft Office Suite and Internet
WORKING CONDITIONS:
Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
Hours may vary due to operational need
Frequent contact with service center personnel; fast-paced, deadline oriented
Must be able to travel as needed
Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 (tel:800-888-8252) or e-mail at [email protected] .FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.