Vacancy caducado!
Description In this role, you will need to excel at explaining intricate technical information to the non-technical user. We're looking for driven individuals who are most productive in an active and positive environment. Robert Half has a Desktop Support Technician role that may be the position for you, if you fit that description. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. Located in the Portland, Tennessee, area, this Desktop Support Analyst role is long-term contract / temporary in nature.What you get to do every day
Fix computer problems, and recommend appropriate action/solutions
hardware repairs with the appropriate vendors
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Meet regularly and effectively with ticket submitters
Provide computer desktop support in accordance with established policies and procedures
Support, examine, and repair computer systems, hardware, printers, and computer peripherals
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities Requirements - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Good understanding of Tier 2 Support
General familiarity with Operations support
Hands-on experience with Workstation Support
Background working with Remote Support Tools
Adeptness in Network Cabling
Demonstrated knowledge of Network Troubleshooting
Previous experience working with Tier 1 Support
Remote Desktop Support experience highly preferred
Enterprise Applications experience
Technical Support experience highly valued
General familiarity with Network upgrades
Comprehension of Telephone support
Corporate networks experience highly desired
Earlier work involving Support Tickets
Deskside Support experience
Prior experience with hardware & software installation
Demonstrated knowledge of Onsite Support
Knowledge of Audio Visual
Practical knowledge of Provide Technical Support
Adeptness in End-User Support
Foundational knowledge in Basic Network Troubleshooting
Enterprise Infrastructure experience
Enterprise Information Management experience preferred
Experience with User Support
Software Installation experience desired
Practical knowledge of Hp Diagnostics
Strong familiarity with AD Networks
Hardware Installation experience preferred
Enterprise Network experience preferred
Desktop support or related experience Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
Vacancy caducado!