Job Description:This position requires individual interaction with customers, developing relationships, and substantial knowledge of products sold. Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, educating the customer on the sales process, assessing the customer’s needs, and locating products that closely match their specified color demand.
Assist clients in selecting slabs for their overall project(s).
Help coordinate marketing and outreach efforts to architects, designers, homebuilders, and the general public through various channels.
Assist dealers such as fabricators with the sales and ordering process.
Perform all duties and responsibilities in a timely manner and as required.
Perform additional duties as assigned, including answering the phones, organize the designer room, file paperwork, and answer any questions the customer might have.
Attend scheduled training meetings.
Up keep on Showroom Literature.
Maintain showroom appearance.
Assist with market research and new customer contacts.
Attend Events and Training outside of showroom hours.
Provide and encourage outstanding customer service.
Assist walk-in clients and customers with product selection.
Sell additional product lines and upgrades.
Answer telephone calls.
Maintain existing customer relationships and network.
Repeatedly walk from showroom to warehouse with customers.
Tag selected slabs in Stone Profits.
Verify availability and location of material in the Warehouse.
Follow through with ongoing customer accounts.
Skills & Qualifications:
Required General Computer Literacy with Microsoft Office Suite, Data Entry, and Internet based information.
Technical sales knowledge of the Granite, Marble, & Plumbing Fixtures would be a huge plus, not required
Some college level or Bachelor’s Degree in related industry preferred.
Requires 1 year of customer service and/or inside sales experience.
For more information contact Morgan at (503) 403-4313 or mbullock @astoncarter.comAbout Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.