Do you want to be part of a team-oriented environment? Do you want to have a work-life
balance? You have come to the right spot We are adding a Service Advisor to our company.
No nights, no weekends, M-F 7:30-5:00.
We are a very busy automotive repair shop! We provide an upscale repair service as an
alternative to the dealership. We provide a robust warranty program and have a large customer
base from being in business for over 40 years!
The Service Advisor is the face of the shop for service customers. It is the Service Advisor’s
responsibility to present and sell needed products, and or, services to the customer in a
professional manner while adhering to the Company’s expectations, policies, and guidelines. In
doing so it is expected that the Service Advisor will build rapport with the customer to promote
customer satisfaction and customer retention.
Greet customers in a timely, friendly manner and obtain pertinent vehicle information
Actively promote and build rapport with the customer
Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
Generate and provide customer with a complete and accurate estimate of repair
Establish and communicate completion time of repair with customer and technician
Answer incoming service calls
Maintain and schedule service appointments
Order, return and maintain parts inventory
Comply with all federal, state and local laws, and company policy, regarding the safeguarding
all customer, company and manufacturer information, as well as customers vehicle and
property
Must be able to manage in a fast paced work environment with limited supervision
Must have great customer service, phone and computer skills
3 years previous automotive Service Advisor experience required. Preferably with Porsche, BMW, Audi, VW or Mini.
Benefit Package
Great schedule - no late nights or weekends!
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation, Holidays, and Sick Days
Employee Assistance Program
Team-oriented working environment
Growth opportunities
If you’re looking for a great opportunity and interested in applying for our Service Advisor job
in Portland, OR, submit your resume now!
We are an Equal Opportunity Employer and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and
will not be discriminated against on the basis of disability