The Dog Daycare Lead will assist with animal care, data entry, scheduling and confirming appointments/reservations, greeting all pet parents and dogs, administrative tasks of maintaining our pet management software, data entry of client/pet information, answering pet parent questions via phone and in person, cleaning, preparing dog meals and providing excellent customer service.
Primary Responsibilities:
Carrying out and attaining the mission and goals of the business.
Maintaining a strong culture and lead by following company values and mission.
Empowering team members to take responsibility for their jobs and goals.
Greeting all pet parents and dogs.
Checking in and out dogs.
Performing front desk administrative duties of data entry, computer maintenance, phone calls, data entry and updating client information.
Scheduling and confirming appointments and reservations.
Promoting training, day care, grooming, and boarding packages.
Supervising groups of dogs in the daycare area at all times to ensure a safe environment.
Continuously interacting with our daycare dogs, with lots of attention and care.
Recognizing behavioral issues & address proactively in a timely and effective manner.
Ensuring daycare areas are continually monitored & kept free of messes by immediate and continual spot cleaning throughout the shift.
Daily cleaning and sanitizing play equipment, floors, beds, walls and lobby areas.
MAINTAINING A SAFE ENVIRONMENT!
Providing excellent customer service.
Being active and attentive to dogs and pet parents at all times.
Training any new staff as needed.
Essential Skills:
Extremely energetic, outgoing, upbeat with a positive personality.
Must be able to work at a fast pace, in a team environment, and have exceptional customer service skills!
MUST LOVE DOGS - the noise, the hair, the messes, the love, and the smiles!
Requirements:
Must have a high school diploma or equivalent.
At least 18 years or older.
Be able to lift 50 lbs.
Constantly walk and/or stand entire shift.
Background check.
Availability:
Hourly position. Must be able to work the morning shift, flexible scheduling, open daycare facility for the day, no weekends but non-major holidays required.
Schedule:
Full-time
Monday to Friday
Morning shift
Education:
High school or equivalent (Preferred)
Experience:
Data entry: 1 year (Preferred)
Microsoft Office: 1 year (Preferred)
Phone Service: 1 year (Preferred)
Sales: 1 year (Preferred)
Management: 1 year (Preferred)
If you are interested, please e-mail your resume and cover letter to: [email protected].
Resumes without cover letters will not be considered.