Job Details

ID #51350704
Estado Oregon
Ciudad Portland
Full-time
Salario USD TBD TBD
Fuente Oregon
Showed 2024-03-28
Fecha 2024-03-28
Fecha tope 2024-05-27
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Customer Support Specialist-Scheduling

Oregon, Portland, 97201 Portland USA
Aplica ya

We are so excited to be growing despite the hard economy over the last year! Are you looking for an opportunity to make a difference in people’s daily lives?

Local service company looking for our next great superstar! Join a team of hardworking and fun-loving people in a pleasant small office atmosphere. You'll be joining one of the best service companies in the Portland Metro are on a mission to transform the lives of the folks we serve.

You will be an integral part of our success and you talk with our customers and prospective customers scheduling estimates, work, and answering customer questions. You’ll also have many other tasks to help keep your days interesting.

We pay a competitive wage and offer periodic increases for those who strive to make their contribution matter to our mutual success. We are a top-rated company in our field and only hire those who are dedicated to both providing a noticeably higher level of service to our customers while they personally grow!

About the position

Schedule estimates and projects over the phone and via email

Process job orders in our CRM

Onboard new customers

Keep customers appraised of the project status when appropriate

Answer customer questions as needed

Provide customers and prospects with a top-level service experience

Perform various other duties through out the office of an administrative nature

Requirement:

Minimum 3 years in a Customer Support environment

Minimum 3 years’ experience in an office setting vs retail floor customer service

Minimum 3 years’ experience with MS Office Suite

Minimum 1 year experience working in a CRM

Verifiable record of good punctuality and attendance

Compensation:

Wage is hourly and starts at $20.00 - $23.00/hour, depending on experience. No weekend work required – Monday through Friday, daytime shift. This is a permanent, full-time position. Minimal overtime required but may very occasionally be needed. PTO, insurance compensation payments, retirement plan access through Oregon Saves. Occasional company paid lunches, potlucks, and other fun activities.

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