Operations Manager – Salary + Ownership
POSITION SUMMARY
Nexus Commercial Cleaning LLC is a full service janitorial company offering a broad spectrum of services including commercial janitorial work, office cleaning, deep cleaning, floor care, commercial carpet cleaning and light maintenance services. Our company was originally founded in 1997 and in our two and a half decades of service, we have grown to become the Portland Metro area’s #1 trusted local janitorial company. In the last 12 months alone we have doubled in size and are officially looking for an Operations Manager to join our Nexus family. For the right person, this position will eventually turn into partial company ownership. We are a people person first company. What does this mean? We place our cleaners first. We take huge pride in paying our cleaners a livable wage and do not compromise when it comes to their support and respect. This has been our success throughout the years and we are proud in supporting them when we can. We like to believe we are making a difference in whatever area we touch.
Our Operations Manager will oversee all operations for day and night cleaning shifts. They will supervise cleaning crews and all subcontractors in assigned locations. Our OM is responsible for overseeing the quality of service in all locations, providing regular inspection and operations reports, completing and following up on all service requests/issues and providing continuous training of cleaning crews. As a company, we treat all of our employees like family – as our OM, we have an expectation that you hold these values as well.
Typical hours for this position are Monday through Friday; 7:00 am to 6:00 pm. However, the right candidate must be flexible to work on call as needed and accept off-hour calls as this role requires 24/7 availability.
COMPENSATION:
0-6 months: $3000.00/month
6-12 months: $4000.00/month
12-24 months: $4500.00/month company ownership
24-48 months: $5000.00/month company ownership
48-60 months: $5500.00/month + 2% company ownership
60+ months: TBA
Extras:
- Paid vacation
- Company vehicle
- Cell phone
- Computer
ESSENTIAL TASKS & RESPONSIBILITIES:
Responsible for scheduling, training, assigning work, managing accounts, managing invoicing and logistics
Perform site inspections and service visits in assigned
Effectively communicate with owners and Quality Manager
Maintain positive work relations with clients
Responsible for resolving day-to-day operational problems at accounts
Ensure the work performed meets customer quality standards for account retention
Assign cleaning personnel to accounts
Provide fill-in services where needed
Develop work schedules
Ensure training takes place for all new hires and that training sessions are held periodically to review programs/policies
Work with owners for staffing current and new contracts
Responsible for training, reviewing, correcting, and recommending the employment termination of employees
Ensure that all programs and policies of company are being followed
Maintain inventory, supply and equipment needs for assigned accounts
Deliver equipment and materials as needed
Evaluate and justify supplies, equipment, and purchases as needed, looking at all times for cost reduction opportunities
Demonstrate and promote company culture, value and management philosophy
REQUIRED QUALIFICATIONS:
BILINGUAL in English and Spanish
Excellent customer service and effective communication skills
Outgoing, dreamer, honest, ambitious, hardworking, humble
Past supervisory experience
Sales experience desired
Excellent interpersonal leadership and presentation skills are a MUST
Experience in employee relations - hire, fire, correction, training and placement
Ability to work well under pressure and meet established goals and objectives as well as emergency deadlines
MUST HAVE
Valid driver’s license
Ability to pass background check
Valid social security