We are seeking a part time Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, direct the caller to their destination and schedule service appointments. This will be a Saturday position that pays $20/hour with a possibility of adding a weekday as team coverage.
At Grants Pass Automotive(Grants Pass Honda, Nissan and Chevrolet), we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Grants Pass Automotive, is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Saturday lunches provided
Discounts on products and services
Responsibilities
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Schedule inbound callers service appointments
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus
Available to work Saturdays and possibly fill in on some week days
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Apply Here: https://careers.hireology.com/grantpasstoyota/1778888/description?ref=craigslist.com&utmcampaign=Application+sent+emails&utmmedium=email&utmsource=SendGrid