Receptionist – Farmers Insurance Agency
Location: Ashland, OR
Company: Susan MacCracken Jain Agency, LLC
Job Type: Full-Time | Monday – Friday, 9:00 AM – 5:00 PM
Salary: $15 - $17 Per Hour, Depending on Experience
About Us
The Susan MacCracken Jain Agency, LLC is a local Farmers Insurance office committed to delivering personalized insurance solutions with professionalism and care. Located in beautiful Ashland, Oregon, our team values a supportive, caring and customer-focused work environment.
Position Summary
We are seeking a friendly, organized, and detail-oriented Receptionist to be the first point of contact for clients in our growing agency office in Ashland, Oregon. The ideal candidate will provide excellent customer service, support office operations, and assist with administrative tasks to help ensure smooth daily functioning. This is an in-office, full-time position. Our office is a personable, highly professional, customer service oriented atmosphere which has been a staple in the local community for decades.
Key Responsibilities
-Greet and assist clients in person and over the phone
-Manage incoming calls and direct them appropriately
-Assist with basic administrative duties, including filing, scanning, and handling mail
-Process payments
-Order office supplies
-Perform data entry and maintain accurate client records
-Maintain a clean and organized reception area
-Provide support to agents and team members as needed
-Work within defined responsibilities
-Take initiative to support team
-Maintain efficiency and productivity during quiet periods
Qualifications
-Friendly and positive
-Strong communication and interpersonal skills
-Ability to multitask and stay organized
-Professional appearance, behavior and demeanor
-Proficiency with standard office software and general computer skills
-Self-starter, takes initiative
-Previous customer service or front desk experience preferred
-High school diploma or GED, some college preferred
Why Join Us?
-Supportive and professional work environment
-Opportunity to grow within the insurance industry, including the possibility of becoming an agent
-Training and development
-Make a meaningful impact by helping clients protect what matters most
To Apply:
Please send your resume to [email protected] or drop it off in person at 450 Siskiyou Blvd, Suite 5, Ashland, Oregon 97520
We look forward to welcoming the newest member of our team!