We are a dynamic cleaning company serving vacation rentals, post-construction sites, move-in/move-out residences, and commercial spaces. Our team is dedicated to providing exceptional cleaning services across a wide service area, including various booking platforms! We value friendly communication, professionalism, and efficiency.
We are looking for a friendly, organized Dispatcher to join our team. The ideal candidate will be responsible for answering calls, scheduling cleaning appointments, coordinating with multiple cleaners and their various scenarios and availability, and wisely manage various booking on our scheduling platforms to ensure less drive time for our cleaners and timely service for all our clients. Hire will play a key role in ensuring our clients' spaces are cleaned promptly and efficiently.
Responsibilities:
-Answer incoming calls and provide excellent customer service
-Schedule and coordinate cleaning appointments across multiple platforms
-Manage crew availability and assign cleans accordingly
-Communicate with clients and staff to confirm bookings and handle frequent scheduling adjustments
-Keep thorough records of appointments and client preferences
-Handle inquiries related to vacation rentals, post-construction, residential, and commercial cleaning
-Work across various booking apps and scheduling systems
MUST HAVES:
-Friendly, professional demeanor with excellent communication skills
-Strong organizational and multitasking abilities
-Experience with scheduling software
-Ability to manage multiple service areas and adapt to changing schedules
-Knowledge of vacation rentals, post-construction, and commercial cleaning services is a plus
-Self-motivated and able to work independently huge
Requirements:
-Reliable internet connection and compatible device
-Must be able to work a bit each and every day to ensure we never miss a booking
-Ability to work during peak scheduling hours and handle all calls between 8-5 on weekdays
-Willingness to learn about our business model and services
What We Offer:
-Supportive team environment
-Remote Work
-Opportunity to grow with us!
Pay listed is a range and based on experience
Please apply with a cover letter and email introduction