Job description:
Job Summary
The Toke Shop, a brand new, locally owned cannabis dispensary, is seeking motivated and professional Retail Sales Associates (commonly called Budtenders in the industry) to join our grand opening team. We are not a corporate chain; we are a community focused, independent shop dedicated to delivering quality products, fair prices, and exceptional customer service. Our curated menu features a mix of popular brands and exceptional smaller producers, selected for their quality and value- not just their marketing. We aim to be your neighborhood cannabis shop: professional, welcoming, and committed to making your visit easy and comfortable. This role is more than just ringing up sales.You will provide outstanding customer service, guide shoppers through our carefully selected menu, and offer the information they need to make confident choices that fit their preferences and budget.
Key Responsibilities:
Customer Service & Sales;
-Greet every customer warmly and create a professional, friendly atmosphere
-Ask thoughtful questions and LISTEN to understand customer needs and preferences
-Offer clear, accurate product details so customers can choose what’s right for them
-Help customers feel confident in their choices by providing clear, respectful information.
-Stay up to date on current promotions, specials, and new product arrivals
-Highlight specials and complementary products to enhance the shopping experience
Operations & Store Standards:
-Follow all OLCC compliance procedures and store policies to ensure compliance and safety, including ID checks and record updates
-Accurately process transactions using our POS system, including cash handling and compliance procedures
-Assist with inventory tasks such as stocking, labeling, fulfilling online orders and detailed product descriptions
-Maintain a clean, organized, and well-stocked store
-Work as part of a respectful, team-oriented environment
Skills & Qualifications:
-Strong communication skills to connect with customers and team members
-Ability to learn and retain detailed product information
-Accuracy and attention to detail with transactions and compliance requirements
-Previous retail, sales, or hospitality experience preferred (cannabis experience a plus)
-Excellent customer service skills with a focus on positive, helpful interactions
-Bilingual candidates encouraged to apply
-Must be 21+ with a valid OLCC Marijuana Worker Permit (or ability to obtain a temporary permit before starting)
Why Join Us?
-Be part of our founding team and help shape our store culture from day one
-Employee discounts on products
-Competitive hourly pay + tips
-Ongoing training and product education
-A respectful, professional work environment that still feels welcoming and casual
Join The Toke Shop, where a convenient and welcoming cannabis shopping experience meets knowledgeable service and honest selection- empowering every customer to make confident choices that fit their preferences and budget.
Job Types: Full-time, Part-time
Benefits:
-Employee discount
-Flexible schedule
Work Location: In person