211info is hiring Community Information Specialists for our 24/7 contact center. We are looking to fill positions for all days of the week: Saturday-Friday with various schedules (both traditional and non-traditional hours) – scheduling needs can be discussed during the interview. These Specialists improve communities by talking with callers to determine their health and social service needs; scan our database for resources; and communicate program information.
The Specialist’s role is to help people access food, housing programs, health care, electricity assistance, counseling, legal aid and other important services in Oregon and Southwest Washington. The work may also include emergency information for wildfire, Covid and vaccine resources. Most of our staff work remotely from locations throughout our service area. Applicants should have worked with crisis intervention/hotline services, social service organizations, or have other relevant experience.
We are committed to equitable hiring practices, and we promote inclusion in our workplace. 211info invites candidates who are BIPOC and who speak languages in addition to English
Pay is $18.40 an hour with a $1 an hour language differential available for bilingual applicants. This is a benefited, full time job.
For application instructions and to see a job description, please go to https://www.211info.org/current-job-openings/.