Store Manager/Customer Service Representative
We are seeking a highly motivated Customer Service Representative to join our team!
Responsibilities:
· Sales & Customer Relations:
o Promote and sell products, including sealcoating and pavement maintenance supplies.
o Help customers with product information, answer their questions, and provide excellent service.
o Assist customers with credit applications and perform credit checks.
o Educate customers on the benefits and uses of products.
o Promote the store, build customer relationships, and manage customer inquiries.
· Operations & Inventory Management:
o Assist owner/manager with daily operations, including collections, payments, and invoicing.
o Manage inventory counts, source products, and handle inventory tracking.
o Physically help load products and operate a forklift as necessary.
o Create purchase orders, process invoices, and build tools when needed.
o Proficiently use QuickBooks for financial tasks and reporting.
· Logistics & Maintenance:
o Schedule and coordinate trucking within the company for deliveries.
o Manage shipping and receiving, ensuring timely and accurate deliveries.
o Work with contractors to manage operations and equipment repairs.
o Oversee production, repairs, and maintenance within the company.
Requirements:
· Proficiency in QuickBooks and Microsoft Office/365.
· Leadership. Must be self driven.
· Forklift operation experience.
· Strong communication and customer service skills.
· Ability to handle multiple tasks and prioritize in a fast-paced environment.
· Hands-on experience with equipment, including maintenance and repair.
· Strong organizational skills and attention to detail.
· Experience in customer service and fulfillment.
Excellent Proficiency with basic PC hardware and software, including MS Word and MS Excel.
Organizational skills.
Skill in recording and retrieving general information.
Skill in communicating effectively with others both orally and in writing.
Ability to do physical labor and other strenuous physical tasks.
Ability to lift at least 70 pounds.
Ability to work in all weather.
Valid Oregon driver’s license.
Must be punctual and reliable.
Must be able to handle money and reconcile cash.
Safety
Promote, execute, and adhere to the company’s safety program, and encourage all employees to adopt safety as a culture.
Work in a safe, responsible manner to not intentionally or unintentionally injure oneself, or endanger the wellbeing of others.
Give our office a call at 541-967-3600
OR
Text JOBS to 541-967-3600