We are a friendly and creative dental lab in Bend seeking a friendly, professional, organized and creative individual to join our growing company. Our lab makes high end dental restorations for dentists and oral surgeons all over Oregon. The ideal person to join our staff will have an organized skill set whose main responsibility is keeping the lab techs on track using our CRM, communicating with dental offices and the techs, light bookkeeping and would like to learn the hands-on art of dental restoration.
You have/are:
Good communication skills with our clients via phone and email (Google suite skills a plus)
Strong organization skills for online scheduling
Able to confidently engage with customers, clients and vendors
Experience in marketing, client sales and customer management
Good experience with QuickBooks, and CRM software (we use 17Hats)
Must be self reliant and proficient in organizational systems and practice
Must be capable of taking on and completing administrative tasks and responsibilities on your own
Any dental office background or training is a real plus but not required
The desire to learn how to do hands on work with restorations (CAD design, ceramics, etc.).
This role is mainly an Office Coordinator/Admin but stepping in to help with lab overflow as needed is a huge benefit - and you may find it really fun to learn this creative aspect!
You will be responsible for:
Monitoring phones and email, communciating effectively to clients and patients, the lab owner and techs as needed
Bookkeeping including invoicing clients, sending statements, paying vendors, ordering supplies
Scheduling projects (dental cases) with that ability to (re)prioritize projects as needed
Running errands and making local deliveries (dependable transportation required)
Packaging dental cases for shipment/delivery
Keeping the lab tidy and clean
Hours desired but with some flexibility - Monday through Thursday, 9 am - 5 pm.