At Play It Again Sports, we are passionate about providing customers with access to both new and quality used sporting goods. Whether it's equipment for team sports, individual activities, or fitness, we strive to offer a wide selection of products to help our customers play their favorite sports and stay active. As we expand our team, we are seeking a dedicated Lead Sales Associate to join us in delivering exceptional service and expertise to our valued customers.
Job Description:
As the Lead Sales Associate, you will play a pivotal role in ensuring the smooth operation of our store and providing an outstanding shopping experience for our customers. You will lead by example, demonstrating excellent customer service skills, product knowledge, and a passion for sports and fitness. Your responsibilities will include:
Responsibilities:
Greet and assist customers in a friendly and professional manner, providing product recommendations and answering inquiries.
Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
Train and onboard new team members, ensuring they are equipped with the knowledge and skills to succeed.
Oversee daily store operations, including opening and closing procedures, cash handling, and maintaining a clean and organized environment.
Monitor inventory levels and assist with restocking merchandise as needed.
Handle customer inquiries, concerns, and returns promptly and effectively.
Collaborate with management to implement sales strategies and promotional events to drive store revenue.
Uphold company policies and procedures, including compliance with safety regulations and loss prevention measures.
Requirements:
Previous retail sales experience, with a proven track record of achieving sales targets and providing excellent customer service.
Leadership experience preferred, with the ability to effectively coach, motivate, and delegate tasks to team members.
Strong communication and interpersonal skills, with the ability to interact positively with customers and colleagues.
Knowledge of sporting goods and equipment is an asset, but not required - a passion for sports and fitness is essential.
Flexibility to work a varied schedule, including evenings, weekends, and holidays.
Benefits:
Competitive wages and incentives based on performance
Employee discounts on sporting goods merchandise
Opportunities for advancement and professional development
Positive and supportive work environment with a focus on teamwork and collaboration
How to Apply:
If you're enthusiastic about sports and fitness and enjoy helping others find the perfect gear to pursue their passions, we want to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you're interested in joining the Play It Again Sports team.
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Join us at Play It Again Sports and be part of a dynamic team dedicated to helping customers play hard, play smart, and play again!