Plus Property Management, LLC is a professional property management company that provides services to owners and tenants. We are committed to give the highest quality and level of customer service. As a property management company, the most effective way to provide increased value to the owners and advertise the manager’s own abilities is through a well-run investment property that has satisfied tenants served by competent employees. People are our most important assets, and we always strive for the highest level of professionalism and competence.
The Tenant Specialist / Branch Supervisor role provides excellent customer service to its constituents. This position is critical for the best interests of our owners and tenants. The main goal is to provide our owners with the most appropriate tenants for their properties while ensuring a high habitability standard for our tenants, and ensure our conduct is equal and fair to all tenants in accordance with Oregon standards. Requires either Property Management or Broker License for the state of Oregon.
- Establish and develop good tenant relations with potential and existing tenants
- Screen/process applications
- Tenant move in process
- Add/remove tenants from leases and screen accordingly
- Generate tenant rental/lease agreement
- Ensure that lease addendums are consistent with owners desires and within the scope of Oregon real estate rules
- Generate lease renewals
- Property showings to tenant
- Marketing of Properties
-Maintain working relationships with property owners and outside vendors
- Social Media Marketing/Updating
- Communicate with tenants regarding non-compliance violations which includes violation of written pet agreements, parking, and HOA violations and unpaid utilities
- Follow through of the notices that we issued to the tenants
- Obtain and disclose renters’ insurance requirements prior to the beginning of tenancy
- Provide a written notice of carbon monoxide testing and operating instructions at the beginning of tenancy
- Conduct tenant relations with work order requests and complete within specified timeframes:
o Essential services – imminent danger - 48 hours
o Essential services – no danger – 7 days
o Non-essential services – 30 days
- Maintaining communication between vendors, owners, and tenants on repairs/maintenance requests
- Conduct move out inspections
- Conduct annual inspections
- Manage unit turn projects
- Process forcible entry and detainer (FED) as necessary
- Physically maintain the tenant lease agreement
- Assist Trust Accountant with owner charges such as lease renewals, placement fees and other fees
- Special projects as assigned