- Conduct tenant relations with work order requests and complete within specified timeframes.
- Maintaining communication between vendors, owners, and tenants on repairs/maintenance requests
- Manage unit turn projects
- Facilitate completion of all incoming work orders
- Facilitate major repair/insurance claim projects as needed
- Proactively assist owners with potential R&M items
- Responding to maintenance emergencies during business hours
- Facilitate onsite maintenance as needed
- Special projects as assigned
- Assist Maintenance Manager with various date entry and research projects
- Establish and develop good tenant relations with potential and existing tenants
- Screen/process applications
- Tenant move in process
- Add/remove tenants from leases and screen accordingly
- Generate tenant rental/lease agreement
- Ensure that lease addendums are consistent with owners desires and within the scope of Oregon real estate rules
- Generate lease renewals
- Property showings to tenant
- Communicate with tenants regarding non-compliance violations which includes violation of written pet agreements, parking, and HOA violations and unpaid utilities
- Follow through of the notices that we issued to the tenants
- Obtain and disclose renters’ insurance requirements prior to the beginning of tenancy
- Provide a written notice of carbon monoxide testing and operating instructions at the beginning of tenancy
- Assist Trust Accountant with owner charges such as lease renewals, placement fees and other fees
- Backup for Front Desk
- Special projects as assigned