If you want to get leasing experience in property management, we want to hear from you!
Visit us at Avenue5 Careers https://www.avenue5.com/Careers.aspx to apply
Avenue5 Residential is growing and we are currently hiring a full time Leasing Consultant for Bend. We are looking for a high energy go-getter; someone that can be independent but still meet deadlines.
The Leasing Consultant is to promote the positive image of the community to residents, potential residents, vendors, and all other visitors to the property. This person will need to have customer service skills, be a people-person, and ambitious. If this is you, go to https://www.avenue5.com/Careers.aspx to apply.
Summary of Responsibilities
The leasing consultant is responsible for coordinating all activities related to apartment rentals, move-ins, move-outs, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Primary Responsibilities and Objectives
Ability to focus on the needs of others by listening, understanding, and showing empathy and respect.
Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all.
Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and processes.
Ensures model apartments are in touring condition.
Orients prospective and current residents to the property.
Maintains accurate and detailed records of traffic activity by entering applicable information into the computer.
Follows up with all prospective residents via phone, mail or email.
Converts phone traffic into scheduled appointments with prospective residents in order to tour the property.
Creates and maintains confidential resident files, which include reviewing move-in paperwork with new residents.
Assists with ongoing resident relations throughout the occupant’s tenancy by ensuring requests are responded to promptly and accurately.
Assists with processing work order requests for residents and ensures work is completed in a timely manner.
Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed.
May be asked to assist with planning and implementing resident activities in order to increase resident retention.
Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
Performs other duties as assigned.
Education and Experience
High school diploma is required.
Entry level position
Skills and Requirements
Excellent customer service and interpersonal skills with the ability to relate to others.
Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
Sensitivity to confidential matters is required.
Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
Capability to read, write, comprehend, and converse in English.
Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
Strong organizational and time-management skills.
Ability to cope with and defuse situations involving angry or difficult people.
Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
Scheduling
Required to maintain a regular schedule which may require working overtime, weekends and non-traditional holidays.
May be required to be on-call and aid during staffing deficiencies on-site.
Environment
Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).
Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.
Physical Requirements
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:
Ability to walk around the property several times daily (up 10 miles a day).
Ability to walk on uneven surfaces.
Ability to climb several flights of stairs several times daily.
Hearing and visual ability to observe and detect signs of emergency required.
Must be able to sit, stand, reach, bend, and stoop for extended periods of time.
Visual requirements including color, depth perception, and field vision.
This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.
Diversity
Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.