We are seeking a dedicated Motel Manager to oversee the daily operations of our motel. The ideal candidate will be a driven individual or couple that has a background in hospitality and/or hotel management with a proven history of exceptional guest experiences and efficient business operations.
Responsibilities:
- Supervise staff, including housekeeping, maintenance and service personnel
- Utilize RM and PMS systems to manage bookings and customers
- Manage and build the motel’s OTA presence
- Conduct night audits to reconcile daily transactions and prepare reports
- Provide excellent guest services, addressing inquiries, concerns, and complaints promptly
- Maintain high standards of cleanliness and sanitation throughout the property
- Implement and enforce policies and procedures to ensure smooth operations
- Oversee front desk operations, including check-ins, check-outs, and reservations
- Operate business with a high standard of performance based on customer reviews, KPIs and owner observance
- Oversee and perform maintenance on and improvement of property structures and systems
Requirements:
- Integrity
- An attitude and work ethic of a servant leader
- Excellent communication skills with a focus on phone etiquette and guest interactions
- Strong people skills in managing different wants, desires and personalities
- Knowledge and skill in using Microsoft Office products and other basic office and/or secretarial skills
- Ability to multitask, prioritize tasks effectively, and work under pressure
- Ability to lift up to 50 lbs at times and to negotiate stairs regularly
Preferences:
- Hospitality experience
- Strong character and work ethic references
- Desire to grow, learn and improve
Benefits:
- Monthly salary
- Living quarters
- Utilities
- Performance incentives and bonuses
- Career enhancement opportunities
If you are a motivated individual or couple with a passion for serving others and possess the skills required to excel in hospitality management, we invite you to apply for this opportunity. Respond by emailing resume and references.