Vacancy caducado!
ASSISTANT GENERAL MANAGERFitness OperationsFull Time, Salary
Job Family: Club Staff
Reports to: Managing PartnerLooking for an assistant general manager who will be a key member of our leadership team and responsible for assisting the managing partner with daily club operations including sales success, member satisfaction and facility cleanliness at Crunch Fitness - Undefeated Tribe.Position Overview
The assistant general manager supports a high-performance, high-care culture that operates with speed and grit in delivering outcomes. They are responsible for creating a warm, kind and hospitable club, allowing everyone to achieve their goals in a no judgment's environment.Responsibilities
Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Kids Crunch Attendants, Cleaning Attendants Personal Training Managers, Group Fitness Managers and Maintenance Technicians to maintain proper staffing levels at all times
Monitor and scoreboard performance of the staff to meet or exceed expected KPI standards
Lead by example by delivering personal and team performance targets
Manage team member performance standards, with on-going development, training, and coaching Impact member retention by doing Whatever It Takes to deliver the Wow 10-Member Experience
Assist and support to the General Manager in the areas such as, but not limited to:
Scheduling and labor management
Member service resolution with pace and empathy
Resolving or escalating employee issues or concerns
Lead generation and outreach efforts to impact new member sales
New member acquisition and member integration into all services and programs offered
Team member goal setting, development plans, and regular staff meetings
Supervise club asset management, to include inventory reconciliation, supply ordering, and club-related small equipment expenditures
Involvement and supervision in all front desk and Kids Crunch related activities
Maintain a crisp, clean facility with equipment operating 100% of the time by ensuring compliance with Daily Cleaning Checklist and facility/equipment work order oversight
Utilize Crunch-specific tools to communicate, document, and support overall club operations such as incident reporting, facility standards, internal communications, and process integration
Ensure consistent compliance with all Crunch policies, procedures, and service standards
Required Skills and Experience
2 years of fitness facility and/or customer service-oriented management experience required
Experience executing objectives quickly and effectively including achieving KPIs required
Experience leading and/or supervising employees preferred
CPR/AED certification required (can be obtained within 30 days of hire)
Understanding of labor control, optional staffing levels and controls overtime
Ability to maintain high standards at the gym
Ability to demonstrate integrity and judgment that inspires trust, setting examples in all behaviors and actions
Clear communication skills, demonstrating confidence
Physical Requirements
This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours
Education Requirements
High school diploma or GED required
Bachelor degree in business management or related field preferred
Compensation (Salary)
$35,000 - 50,000 base (depending on experience)
Monthly and quarterly bonus opportunities
Benefits
PTO
Subsidized health insurance coverage (health, dental, vision) for full time positions
Basic Life and ADandD
HSA
Short-term disability
Free gym membership
1 month sabbatical after th year of employment
Travel
Not requiredEQUAL OPPORTUNITY EMPLOYER
UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.
Vacancy caducado!