System One has partnered with a Tulsa based company in their search for a Collections Specialist. This is an immediate need, so candidates who are immediately available are encouraged to apply. Responsibilities:
Contacting individuals and businesses to obtain late payments.
Identify and maintain a list of services greater than 20 days past due.
Process credit card payments.
Investigate customer inquiries/issues and communicate with Billing and Sales teams to resolve.
Requirements:
Must possess patience, good listening, communication, problem-solving, negotiation, and win-back skills.
Have familiarity with the Fair Debt Collection Practices Act.
Familiarity with Zoom phone function and Intercom ticketing system is a plus.
Minimum of 1 year of collections experience.
High school diploma or equivalent required.
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.