Experienced Assistant Manager
Assistant managers will be required to maintain Employee Relations, Facility Works and Ergonomics, while Satisfying and Serving Our Customers. Equipment Rental places a high level of responsibility on its assistant managers, and appreciates the challenges and learning that accompanies this position. Assistant Managers hold an opportune position at Equipment Rental and with maturity and sound decision making will have the opportunity to move into higher levels of management
Schedule: 7:30a - 5:30p – Some Saturdays ; (5) days worked each week (hours may vary for opening and closing days)
Pay: $22/hr-$25/hr + Commission - (annual expectation is $55K - $65K)
Benefits: Full benefits offered once permanent: pay 100% of health care, retirement plan with employer matching, PTO can earn up to (20) day paid vacation days, plus employees get (8) days of off paid holiday time, we pay for New years day, Memorial Day, labor day, 4th of July, thanksgiving, and pay for the 24th - 26th of December; as well as pay for uniforms and steel toe boots.
Employee Relations
Gaining and maintaining respect through showing concern for your employees
Treating employees in a professional manner with respect as equals
Setting a proper example arriving to work on time and dressed appropriately
Communicating employee issues with your manager
Explaining customer issues or concerns with your manager or other employees as necessary
Discipline
Knowledge of forms available and usage for disciplinary actions
Learning proper scale of response to employee disciplinary issues
Grow and gain knowledge to become interactive and prevent issues from arising
Facility Works and Ergonomics
Making sure your branch is ready for business
Walking your location so you are aware of what chores need to be managed (i.e. sweeping, cleaning, ant facilities maintenance needed.)
Knowledge of electrical, mechanical, and safety throughout your branch in the event of an emergency
Proper lock down and security for your branch
Present a professional work place
Keep employees in the proper attire and appropriate appearance
Keep employees working with a positive attitude and work ethic
Maintain a clean and safe facility
Keep equipment ready for rent, lined up and organized
Satisfying and Serving Our Customers
Understanding your customers needs
Creating a friendly atmosphere
Providing the fastest and most courteous service possible
Resolving customer problems in a fair, professional and efficient manner
Encouraging more business through inquiring about your customers jobs and making equipment recommendations
Working Conditions
Most work will be indoors with limited exposure to outside elements, but may be exposed to factors such as temperature and weather extremes, moving machinery, loud noise, and fumes
Requires constant interaction with internal staff and the public
Knowledge of computer systems to gather and analyze essential information for the future of the business is important
Must be able to quickly understand and resolve problems
Must maintain and commit to a safe work environment for all present
Physical Requirements
Ability to lift, carry, and safely move a minimum 50 pounds unassisted. Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Workdays require periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting and maneuvering material or equipment, some of which may be heavy or awkward.
Other Tasks
Assume employee responsibilities when needed
Attend company and safety meetings
Perform other duties as assigned
Work counter as needed
Answer incoming calls when needed
Roles and Responsibilities
Manage deliveries and picks ups
Appearance of main building
Customer service
Open and close duties
Compliments operation manager duties
Knowledge with chains/binders/tie downs straps, various trailer ball coupler sizes and proper truck/trailer classifications to ensure safety for our customers, staff, and equipment. and the ability to train staff on these topics
Collect 5 leads per week that outside sales team and follow up on.
Monthly Fire extinguisher safety checks
Constant check of reservation list to check for overbooked reservation
Communicate with yard manager to ensure reservation list is getting prepared
Computer skills and email communications, proper writing skills/business communication
Employee Relations
Qualifications
(3-5) years of rental/equipment sales/management experience preferred
Must maintain a professional personal appearance.
Must possess sales, customer, employee relation skills.
Must have a valid driver’s license.
ASSISTANT MANAGER” WORKS A 45-50 HOUR WORK WEEK AND USUALLY TAKES A HOUR LUNCH & SOMETIMES MIGHT ONLY HAVE A 30 MINUTE LUNCH DEPENDING ON ADEQUATE STORE COUNTER COVERAGE. THE “ASSISTANT MANAGER” WOULD WORK 1 OR 2 SATURDAY/S A MONTH, TO ENSURE ADEQUTE COVERAGE, IF OTHER STAFF ARE ON VACATION. WEEKS THAT SATURADY WOULD BE A WORK DAY YOU WOULD HAVE A DAY OFF MONDAY-FRIDAY.
APPLY IN PERSON AT:
LLOYD RICHARDS PERSONNEL 918-742-5300
4619 S. HARVARD AVE. SUITE 105
TULSA, OK 74135
BRING RESUME, DRIVERS LICENSE AND SOCIAL SECURITY CARD TO APPLY FROM 9:00AM-3:00PM