About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleAs a Sr Product Manager for the Wholesale segment, you will be responsible for defining and delivering innovative solutions that meet the needs of our wholesale customers and partners. You will work closely with engineering, design, marketing, sales, and customer success teams to drive the product vision, strategy, roadmap, and execution for our wholesale products. You will also collaborate with other product managers across the company to ensure alignment and synergy with the overall product portfolio.The Main Responsibilities
Lead the end-to-end product lifecycle for the wholesale products, from ideation to launch to optimization.
Conduct market research, customer interviews, competitive analysis, and data-driven insights to identify and prioritize customer problems and opportunities.
Define and communicate clear and compelling product requirements, user stories, and acceptance criteria for the engineering and design teams.
Manage the product backlog, prioritize features, and balance trade-offs between scope, quality, and speed.
Work with cross-functional stakeholders to define and execute the go-to-market strategy, launch plans, and success metrics for the wholesale products.
Monitor and measure product performance, user feedback, and customer satisfaction, and iterate based on data and learnings.
Establish and maintain a strong relationship with the wholesale customers and partners, and act as their advocate and voice within the company.
Evangelize the product vision and value proposition internally and externally and influence senior leadership and key decision-makers.
What We Look For in a Candidate
Bachelors degree in engineering computer science business or related field MBA or advanced degree is a plus
8+ years of product management experience in the technology and telecommunications industry preferably in the wholesale segment
Proven track record of launching and scaling successful B2B products and solutions that delight customers and drive business outcomes
Strong customer centric mindset and ability to empathize with different customer segments and personas
Excellent analytical and problem solving skills and data driven decision making approach
Outstanding communication and presentation skills and ability to articulate complex concepts and tradeoffs to various audiences
Highly collaborative and cross functional team player and effective stakeholder manager
Agile and lean product development methodologies and best practices
CompensationThe starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.Location Based Pay Ranges$111480 - $148630 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.$117340 - $156450 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.$123210 - $164280 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.$129080 - $172100 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.Requisition #: 333897Background ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.Salary RangeSalary Min :111480Salary Max :172100This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.