Hiring for Fulfillment Pharmacy TechnicianJob DescriptionThis position is open to anyone in the health field, customer service, pharmacy technician trainees, certified pharmacy technicians, or pharmacy technicians with an expired license. The role involves providing high-quality customer service and compassionate care to patients, processing live insurance claims, and assisting with copay assistance. The job offers a pay rate of $16.50/hr to $18.00/hr, with potential raises upon permanent hiring.Responsibilities
Handle inbound and occasional outbound calls
Provide strong interpersonal and customer service skills
Communicate effectively and compassionately with patients
Process live insurance claims
Make outbound and inbound calls to insurance companies, clinics, doctor staff, patients, and caregivers
Assist with copay assistance
Investigate the status of patient orders and reschedule deliveries if necessary
Input new insurance information for the new year
Manage a high volume of calls, averaging 300 calls per day between all agents
Additional Skills & Qualifications
Minimum of 1 year of experience as a pharmacy technician is preferred but not required
Ability to handle high call volume and maintain efficiency
Strong attention to detail and accuracy
Ability to work independently and as part of a team
APPLY SOONAbout Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.