Administrative Assistant

Description We are offering a short term contract employment opportunity for an Administrative Assistant in YOUNGSTOWN, Ohio. This role is at the crossroads of customer service, operations, and administration in the scrap metal industry. You will be tasked with supporting the efficient movement of scrap metal into and out of our facility through meticulous record keeping, customer interaction, and logistical coordination.Responsibilities Utilize ERP systems to perform daily tasks effectively and accurately Accurately record and monitor the inflow and outflow of trucks and customers Generate necessary documentation for outbound shipments Collect and input inspection ticket information accurately into the system Provide pricing information to customers over the phone as required Manage and order cash for operational needs Schedule and dispatch trucks for outgoing shipments Maintain a high level of customer service, handling both inbound and outbound calls, and scheduling appointments when necessary Use Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) for data entry, email correspondence, and other administrative tasks. Requirements Proven experience in answering inbound calls and managing inbound/outbound calls effectively. Strong customer service skills, able to handle customer queries with professionalism and courtesy. Proficiency in data entry, ensuring accuracy and attention to detail. Excellent email correspondence skills, able to draft and respond to emails promptly and professionally. Proficient in Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word. Experience in scheduling appointments, managing calendars, and coordinating meetings. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .