Our CompanyEmpatia is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.OverviewWe are looking for a Clinical Manager AIM to join our team. This position will directly report to the Director of AIM and is responsible for coordinating and managing all day to day business affairs and other clinical activities related to the administration of the Advanced Illness Management (AIM) and Palliative Care department.
Ensures clinical care delivery goals are met and exceeded.
Manages AIM Clinical Coordinators, AIM NPs and AIM RNs.
Ensures scheduling, managing frequency adherence, clinical coordination, medical record maintenance function, and marketing functions are maintained for a team of patients and clinicians.
Managesincoming calls from partners and patients.
Manages Visit Freq compliance, scheduling PRN visits, post hospitalization follow up with patient/family-expediting discharge home with AIM communication with partners, schedule post hospitalization visits.
Orders labs, DME, imaging.
Coordinated results with NPs, enters telephone encounters in partner EMR, and enters routine visit med reconciliation in partner EMR.
Ensures transitions to HSP referrals to CTC for care type.
Assists in appropriate identification of HSP eligible pts.
Identifies HH providers that can accept HH referrals from PCC.
Identifies and communicates with local partner office for lab drop off.
About You
Active and unrestrictive RN license to practice in the state without any board action
Registered Nurse with Home Health, Hospice and/or Palliative Care Experience preferred
Bachelor’s degree in nursing, Business Administration, or related field; or equivalent experience and knowledge in Health Care Operations required.
Master’s degree in business or related field preferred.
Minimum of 2 years health care administration/operations management required
Must be able to work some nights/weekends on call.
Certified in Hospice and Palliative Care - preferred
We Offer
Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
Opportunity to participate in a Fleet Program
Competitive Salaries
Mileage Reimbursement
Professional growth and development opportunities
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet stage specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
ReqID: 2025-118231
Category: Clinical Management
Position Type: Full-Time
Company: Empatia
Type of Service: Palliative Care Only