Position Title: Schedule Coordinator 
 
Reports To: Schedule Manager   
Konecranes is seeking an individual with exceptional customer service skills to join our team as a Service Schedule Coordinator. In this role, you will be overseeing service delivery in your assigned area. You will responsible for scheduling and dispatching service technicians and ensuring timely repair and upgrades of customer equipment. If you are a dynamic and resourceful individual, come start your journey with Konecranes!  
Principal Responsibilities:   Manage the schedule of service work for assigned customers and field operatives. Maintain Planning Board in Siebel to ensure all internal stakeholders can view updated schedule. Proactively communicate with field operatives and local management when needed. Track and receive materials required to complete service. Arrange for necessary rental equipment, as well as subcontracted when needed. Communicate with customers and internal stakeholders throughout projects when needed. Arrange sub-contracted services and equipment, including rentals. Open service requests and schedule field operatives to respond to emergency breakdowns. Review invoicing details of completed work before moving forward with the invoicing process. Gain a general understanding of the contents of all OSHA, ANSI, CMAA, HMI, NEC and other codes or regulations pertaining to the crane/hoist industry. Refresh and update knowledge periodically. Follow and assist in the enforcement of all safety rules and procedures including those established by the customer. Other duties as assigned.