Technical Support Analyst

Description:The Client is a provider of IT consulting services that focuses on the optimization of the modern data center. The company was created by a team of experienced IT consultants and architects that previously worked for one of the largest business/infrastructure consulting firms globally (IBM). Optimized IT Solutions won a contract with their customer to perform the M&A work for the company in the US. The company he's working with is a large conglomerate of 74 companies based in the US and Europe. They are looking to double their revenue by 2025 through M&A. They will be 12 month renewal contracts as well. These positions will be assisting with phase 1 which includes initial setup, racking & placing switches into the racks, assisting with UPS setup, and offering white glove support to help with PC setup, assisting with log-ins, connecting to internet or connectivity issues, and basic Windows OS troubleshooting & O365 support. need troubleshooting window OS skills, troubleshooting connectivity issues, and provide O365 support. Skills:Technical support, Customer service, Windows OS, rack and stack, TroubleshootingTop Skills Details:Technical support,Customer service,Windows OS,rack and stack,TroubleshootingAdditional Skills & Qualifications:Great customer service and people skillsAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.