Medical Customer Service Representative

Description We are offering a role in the healthcare industry, specifically in hospitals and social assistance, located in Riverside, Ohio. The job function is that of a Medical Customer Service Representative. This role offers a short term contract employment opportunity. For immediate consideration, call Alison at 937.224.8326.Responsibilities: Answering inbound calls from patients in a timely and efficient manner Scheduling appointments at the correct location based on patient needs Triage calls for urgent matters and escalate issues when necessary Updating patient information in the system accurately Verifying patient's medical insurance information and updating records Performing data entry tasks related to patient details and appointment schedules Handling other clerical duties as required Adapting quickly to changes in a fast-paced call center environment Following directions and procedures accurately Maintaining a customer-oriented approach in all interactionsRequirements Proficient in Email and Fax operations Exceptional Customer Service skills Experience with Filing and maintaining records Proficient in Microsoft Excel and Word Possess Basic Office Skills such as copying and scanning Experience in Medical Insurance Verification Ability to work in a fast-paced healthcare environment Excellent interpersonal and communication skills High attention to detail and organizational skills Ability to handle sensitive information with discretion Previous experience in a similar role is preferred but not mandatoryRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .