Credit & Collections Specialist

The Credit & Collections Specialist is responsible for maintaining a healthy accounts receivable position for all accounts assigned. The Credit & Collection Specialist reviews and researches account issues to ensure that proper steps are taken daily to protect Avery Dennison’s interests in receivables assets and further reduce the risk of bad debt write-offs. Primary Responsibilities:Responsible for managing an account portfolio and assisting in account reconciliation for the collection of all monies due from customers. Prioritizes portfolio so that collection efforts result in maximum benefits watching for key indicators that a customer account is in jeopardy of becoming delinquentResolve customer account issues including past due invoices to ensure timely paymentsMay make recommendations to Sales and/or the customer to negotiate payment settlementsFurther provides assistance with non-payment issues to resolve the root causeWorks collaboratively with Cash Applications, and Customer Service to resolve non-payment issues as well as customer-related disputesInitiates reviews and recommendations with Sales and AR management as to whether final demand notices & outside collections should be initiated