Credit & Collections Specialist

The Credit & Collections Specialist is responsible for maintaining a healthy accounts receivable position for all accounts assigned. The Credit & Collection Specialist reviews and researches account issues to ensure that proper steps are taken daily to protect Avery Dennison’s interests in receivables assets and further reduce the risk of bad debt write-offs. We are looking for a Credit & Collections Specialist to support our Vestcom business; Vestcom is the industry leader in technology driven self-edge solutions for Retailers and CPGs using data integrated media solutions to drive sales and loyalty and engage shoppers where it matters most - the point of decision. Primary Responsibilities:Uses A/R aging reports to determine priorities and makes assigned number of daily calls to drive the collection of past due invoices.Proactively calls clients to avoid past due invoices. Makes calls to clients to resolve past due invoices.Documents call activity on collections attempts; documentation of collections efforts should be completed weekly.Coordinates clearing of short payments, write-offs, and any other unpaid balances that will not be paid by clients.May make recommendations to Sales and/or the customer to negotiate payment settlementsFurther provides assistance with non-payment issues to resolve the root causeWorks collaboratively with Cash Applications, and Customer Service to resolve non-payment issues as well as customer-related disputesInitiates reviews and recommendations with Sales and AR management as to whether final demand notices & outside collections should be initiatedOther duties as assigned