RITSC Technician Tier 1

Description We are looking for a dedicated RITSC Technician Tier 1 to be a part of our team in MARYSVILLE NT, Ohio, 43040, United States. In this role, you will be a crucial part of our IT Service Desk, handling a variety of responsibilities from processing customer applications to resolving customer inquiries. This role offers a long term contract employment opportunity, making it a great fit for someone who enjoys working with a dynamic team in a fast-paced environment.Responsibilities: Efficiently process customer credit applications as part of the Regional IT Service Desk L1 Maintain and update customer credit records accurately Proactively monitor customer accounts and take necessary actions Provide resolution to customer inquiries and issues in a timely manner Work on Android Development, enhancing the customer experience Utilize Cisco Technologies for network troubleshooting and maintenance Apply Citrix Technologies for virtualization solutions Handle Database management and ensure its smooth operation Work with EO/IR systems, ensuring optimal performance Manage Active Directory services for network users Handle Apple Devices, ensuring their proper configuration and maintenance Solve Computer Hardware issues, ensuring minimal downtime Implement Configuration Management best practices Oversee Deployments, ensuring they are executed successfully and on time. Requirements Proficient in Android Development Familiarity with Cisco Technologies Experience with Citrix Technologies Ability to manage and manipulate Databases Knowledge of EO/IR systems Proficiency in using Active Directory Experience with Apple Devices Understanding of Computer Hardware Skilled in Configuration Management Experience in Deployments Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .