Vacancy caducado!
- One year of relevant technical customer service/help desk experience
- PC hardware and software troubleshooting skills
- Strong communication, problem-solving and organizational abilities
- Good telephone skills
- High School Diploma or equivalent
- A quiet and distraction-free, secure place to work.
- Excellent Internet connectivity:
- Internet access speeds of 10 Mbps upload and 30 Mbps download - the faster the better!
- In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates (Wireless and/or satellite Internet Service Providers are not compatible with our systems).
- A computer with:
- 1.6 Ghz Dual Core processor (the faster the processing environment, the better)
- 16 GB RAM
- 10 GB available hard drive space
- One or more available USB ports (2.0 or greater)
- Sound/audio support
- Windows 10
- 2 - 20 inch monitors
- Wired Keyboard
- Wired Mouse
- A headset to use for training and meetings that is/has:
- USB
- Dual ear
- Noise-cancelling microphone
- A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
Vacancy caducado!