Status Category:
Full-Time
Exempt/Non-Exempt:
Scheduled Hours Per Week:
40
Job Code:
HR144
With over 120 offices and nearly 7,000 associates throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.
CBIZ has been honored to be the recipient of several national recognitions:
2022 Best and Brightest Companies to Work for in the Nation
2023 Top Workplaces USA
2022 America's Best Mid-Size Employers
2022 Best and Brightest Companies in Wellness
2022 Great Place to Work Certification
CBIZ, Inc. is a leading national provider of professional services designed to help our clients and their businesses grow and succeed. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
The Director of HR Operations plays a pivotal role in shaping and executing our HR strategy with a strong focus on strengthening a centralized center of excellence for routine HR processes and transactions that leverages a comprehensive HR Information System (HRIS). The Director of HR Operations provides direction and oversight for the HR Shared Services and HRIS teams in addition to leading the overall HR data analytics and reporting strategy. The Director partners and collaborates with the overall HR team and infrastructure to drive consistent, standard, and optimized HR processes and leveraging internal resources like shared services, automation/technology and other tools aimed at increasing efficiency and accuracy. In driving an effective data analytics strategy, the Director ensures that both HR and business leaders have actionable information and insights to inform strategic decision-making. This is a new role for CBIZ, and we seek a proven leader with the capacity to shape how this position will bring value to the HR team and company as a whole. This role will contribute to the development and implementation of HR initiatives that align with our business objectives and drive organizational success.
This role reports to the Chief Human Resources Officer and is a member of the HR Leadership Team.
Responsibilities:
HR Shared Services (HRSS)
Provides oversight and leadership for the HRSS team as part of a strategic effort to centralize and standardize HR processes companywide while delivering a more seamless HR experience for both our HR team and employees.
In partnership with the HR Leadership Team, identifies HR processes to be centralized and then leads efforts to optimize operations including automation, self-service, and offshoring.
Identifies opportunities to leverage offshore resources as part of the overall CBIZ offshore strategy to support HR operations.
Provides essential support during acquisitions in onboarding new team members. Serves as a subject matter expert during due diligence, integration planning and ongoing execution.
Monitors HRSS performance and regularly communicates feedback, changes, or needs to HR organization to support the overall process effectiveness and efficiency.
HR Information System (HRIS)
Directs the management, enhancement, and integration of the HRIS (Oracle HCM) to support data-driven decision-making and to ensure compliance. Monitors HCM performance and ensures that HRIS is operational. Proactively identifies opportunities to leverage the HRIS in day-to-day operations.
Leads the HRIS team including the prioritization of HCM projects or improvements and the planning for implementation of routine processes (for example, performance management and comp