Site IT Support AnalystJob Number: 348104Category: Help Desk / SupportDescription: Job Title: Site IT Support AnalystPay Rate: $24 / hrLocation: Huron, OHArea Code: 419, 567ZIP Code: 44839Start Date: Right AwayShift: 1st shiftKeywords: #ITSupportAnalyst #ITJobsBenefits:On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within.Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement. Award winning team with exceptional work environment.Six Paid Statutory Holidays after 90 days probationary period.One Week Paid Vacation Bonus after six months / 1960 regular hours.Weekly pay by direct deposit.Performance Reviews (and compensation reviews)Responsibilities:
Onsite Technology Support provides in-person assistance to employee end users
Responds to telephone calls, emails, and personnel requests for technical support.
Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Maintaining and troubleshooting a range of user problems including PC hardware/software/LAN and voice network
Diagnosing problem source through discussions with users and coordinating with internal IT organization support and operations groups and/or with vendors to resolve problems
Acquiring, installing, and upgrading PC components and software and planning for/responding to service outages and other problems
Training users on use of new technology and software
Performs pro-active monitoring of company's computer systems through appropriate tools.
Documents, tracks, and monitors problems to ensure timely resolutions.
Participates in various IT projects working with internal and external teams.
Support a small Site(s) within country - oversight of up to 200 IT end users, no direct reports
Requirements:
College degree in Computer Science, Engineering, or related discipline is preferred.
Strong interaction and interpersonal skills specifically listening, providing guidance,
Strong analytical abilities to quickly resolve technical problems, evaluate alternative approaches and to recommend the most feasible and economical solutions.
Follow company standards and apply policies consistently.
Strong verbal communication skills, including the ability to document operations procedures
Fluent in English
If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.comEOE/F/M/D/VLocation: Huron , OHMinimum Experience (yrs): Required Education: Not SpecifiedBenefits: Return to search results Email this job to a friend (emailjobs.asp?jonum=348104) If you have previously registered with us, pleaseLog in (memberlogin.asp) to apply for this position.Logged in members may also add jobs to their job cart