The Clinical Operations Manager will oversee daily activities to ensure patient safety and appropriate cost-effective care delivery. Work closely with physicians to meet their needs and to improve efficiency in the practice. Enforce department and UCP (UC Physicians) policy and procedure. Implement and monitor workflows within the practices to identify and evaluate improvement opportunities that will enhance the practice's ability to meet and excel UCP ambulatory clinical benchmarks. Coordinate department activities to ensure a unified approach to quality care delivery. Participate and collaborate with other managers within UC Health for monthly meetings and clinical initiatives. Actively participate as a member of appropriate UCP/HC Health Committees as assigned by senior management.
Bachelor's Degree-General Studies or Healthcare related required.
Three to five years of equivalent experience required; Six to ten years equivalent experience preferred.
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About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.Precepts and mentors new employees. Provides ongoing education and competency evaluation/review.Prepares and presents performance appraisals of staff; initiates corrective action and assists in conflict resolution to maintain personal and professional growth of staff.Participates in recruitment, hiring, retention, payroll, and benefits issues. Facilitates routine and reoccurring staff meetings.Acts as a liaison for internal and external resources to ensure a unified approach to patient care delivery.Partners with the marketing department for office signage, marketing templates, and website changes when needed.Develops Quality Improvement (QI) projects and collects and analyzes data to validate effectiveness and appropriateness. (Projects include departmental programs; productivity, clinical practice, equipment, policy and procedure, infection control; and multidisciplinary programs: policy and procedures, clinical practice standards, etc.)Provides assistance in preparation of the budget, charging/billing for the department, pre-certification, registration accuracy, open and pending encounters, and other revenue cycle opportunities, as assigned by management.Manages assigned areas of responsibility within budget level of expense.Evaluates suppl