Scheduler- Rehab- Mercy West

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.Mercy West- SchedulerIncorporates all factors to accurately enact scheduling of rehab services, utilizing EMR/EpicMonitors departments WQ and contacts all referred patients within 24-48hrs of entry within the WQ. Able to provide cross market WQ support for other Rehab departmentsChecks Rehab schedule daily to ensure all charges are accounted for per patient /departmentGathers and summarizes various statistics and reports by use of the computer as directed from site supervisorPossesses strong communication skills (telephone and in-person) Functions as center of communication for the therapy department. Responds to patient messages within 24hrsResponds to other departments inquiries regarding, help with verification, authorization, scheduling and billing as needed through the preservice centerEnsure the patient charges are complete and accurate by verifying through charge reconciliation process through EMR/EpicMaintains departments schedule for all therapist and ensures accuracy and accountability for cancelationsPossesses strong customer service skills and is able to remain calm in a hectic and stressful environment.Responsible for collecting all POS and maintaining a cash drawerKeep track of Medicare dollars needed for departmental tracking and complianceMaintains front office organization and cleanlinessPerforms other tasks as delegated by site supervisor and or market leadersThis document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.Many of our opportunities reward your hard work with:Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much moreBenefits offerings vary according to employment statusAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]