Job Details

ID #52501489
Estado Ohio
Ciudad Dublin
Full-time
Salario USD TBD TBD
Fuente Adecco US, Inc.
Showed 2024-09-13
Fecha 2024-09-13
Fecha tope 2024-11-11
Categoría Etcétera
Crear un currículum vítae

Remote Contact Center Agent

Ohio, Dublin, 43016 Dublin USA

Vacancy caducado!

Adecco is looking for Remote Contact Center Agents to support one of our biggest clients in the legal field. Weekly pay starts at 18.00 per hour, Monday through Friday. Weekends are always free! We offer competitive benefits with options such as medical, dental, vision, and 401(k). Candidates must have a device that meets all the technical requirements listed below.In this role you would be part of a call center team that handles potential claimant inquires and will be responsible for doing inbound and outbound calls (but no sales!) Job duties will include professionally answering calls, addressing caller inquiries, performing research using available resources to provide information to callers, and routing calls to appropriate resources when complex issues arise. You’ll need to complete administrative work and complete call logs accurately. There will be expectations for accuracy, productivity, and adherence to proper procedures.Apply now and have the opportunity to schedule an immediate interview!

At least 6 months to 1 year of call center experience

Experience with scripted positions is preferred but not required

Experience working with Microsoft and dual monitors

Exceptional verbal and written communication skills

Ability to deal with varied and often difficult personalities

Leadership experience is preferred but not required

Minimum technical requirements:

At least 2 screens (laptop + monitor, desktop + 2 monitors, etc.)

Home internet: Minimum Requirement is 20Mbps download speed; 5Mbps upload. Jitter Requirement: Below 10

PC Processor (CPU) - Minimum: Intel i5, AMD Ryzen 5, or better

PC Memory: Minimum RAM Memory: 8 GB of RAM; PC Hard Drive Storage (Minimum 256 GB HD)

PC/Operating System - Windows 10 or higher

Headset: USB Connection preferred

Pay Details: $18.00 per weekBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Vacancy caducado!

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