Regional Franchise Development ManagerMake Your Mark. Shape Your Future.It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make the World™. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER®Since 1938, Mac Tools, a division of Stanley Black & Decker, has delivered the best tool in the market. We are committed to building lifetime relationships with our Distributors, Franchisees and Consumers. Driven by customer insights, we provide quality products, innovative solutions, and unparalleled service. Mac Tools is relentless in our commitment to providing total customer solutions. Our Mission - Take Market Share within mobile Tool Distribution through increasing our franchise network, delivering innovative, quality products and providing industry leading operations.What You’ll Do:The Regional Franchise Development Manager is a Virtual Position, working with Mac Tools Franchisees (External Customer) reporting to the Learning & Development Manager, this position is a business health focused role, centered around diagnosing business performance. You’ll get to:
Provide on-the-job training and coaching of key business health initiatives including sales, inventory management, account management and collection principles, and far more.
Leverage and understand data analytics and business KPIs to identify areas of training necessary to implement to support business improvement and overall franchise health and retention.
Conduct effective work-withs (on-truck ride a-longs) 3-5 days per week to provide coaching and development of franchisees within the region.
Work with Franchise owners of all tenures and performance levels and will be required to tailor coaching opportunities individually.
Provides ongoing training & development in the field as necessary.
Provide liaison between field sales team, franchise support teams, and Mac Tools HQ.
Will manage and reconcile individual inventory.
Travel up to 80%.
What You Bring to the Team:
BA in business or related field.
Route sales experience. (Mobile tool experience preferred)
Experience in collections, marketing, business operations, and asset management.
Learning and Development experience, and/or experience offering coaching to continuous improvement.
Proven time management and organizational skills and strong business acumen.
Knowledge of the automotive repair market.
Excellent customer service skills.
Strong communication and interpersonal skills.
Proficiency in analyzing data from multiple sources.
Proficiency in Microsoft Office with a strong emphasis in excel.
Willingness to travel up to 80% of the time.
Willingness to live in the assigned sales region.
Valid State driver's license.
What You’ll ReceiveYou’ll receive a competitive salary, bonus, and benefits plan:
Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
Discounts on Stanley Black & Decker tools and other partner programs.
How You’ll FeelWe want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:
Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.
Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!#LI-LG1All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status, or any other protected characteristic.We Don’t Just Build The World, We Build Innovative Technology Too.Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.Who We AreWe’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.Benefits & PerksYou’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.What You’ll Also GetCareer Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.Learning & Development:Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).Diverse & Inclusive Culture:We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.Purpose-Driven Company:You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.EEO Statement:All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at [email protected] . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.Know Your Rights: Workplace discrimination is illegal (eeoc.gov) (http://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf)For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!