Description If you have a strong sense of ownership and attention to detail, you may be right for our Collections Specialist position. Robert Half is hiring candidates looking to build their careers as finance professionals for an open position in a growing team. This Collections Specialist position in the Dublin, Ohio region is a short-term contract / temporary opportunity.What you get to do every single day
Ensure payments are processed
Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
Update customer files to ensure data integrity
Document all customer payments to the right reports
Ensure bankruptcy filings are processed in the correct manner when received
Head all billing and reporting activities in response to deadlines
Abide by all Federal Fair Credit Reporting Act rules and regulations
Take care of inbound and outbound collections calls and correspondence
Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment Requirements - AA or BS/BA in Accounting preferred
Experience using accounting software
2-3 years of prior high volume collections experience
Be able to effectively analyze and make decisions on customer accounts
Strong communication and interpersonal skills (verbal, written, and listening)
Solid understanding of B2B collections
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .