About Us:
We are a leading roofing and exteriors company committed to excellence and customer satisfaction. We pride ourselves on our dynamic team and the high energy we bring to every conversation. If you're a motivated, engaging communicator who can turn a simple call into an exciting customer experience, we want you on our team!
Role Overview:
We’re looking for a vibrant Contact Center Agent to join our team. In this role, you will handle both inbound and outbound calls, schedule appointments with homeowners, and provide top-notch customer service. You will be the voice of our company, responsible for overcoming objections and creating an enthusiastic, positive impression—every single time.
Key Responsibilities:
Make outbound calls to prospective customers and follow up on leads.
Handle inbound customer service calls with professionalism and warmth.
Book appointments with homeowners for our sales team.
Skillfully manage objections and turn potential setbacks into opportunities.
Build rapport with homeowners by creating engaging and positive interactions.
Maintain accurate records of call activities and customer information.
Work closely with the team to continuously improve our call strategies and customer experience.
What We’re Looking For:
Proven experience in a call center, appointment setting, or sales role.
Exceptional communication skills and a naturally engaging personality.
Demonstrated ability to handle objections and build excitement during calls.
A proactive, energetic approach to overcoming challenges and meeting targets.
Strong organizational skills and attention to detail.
A commitment to delivering excellent customer service and a positive work atmosphere.
What We Offer:
Competitive compensation with performance-based incentives.
A supportive, high-energy work environment where your voice truly matters.
Ongoing training and development to help you sharpen your skills.
Opportunities for career advancement as our company continues to grow.
If you’re ready to bring your energy and communication expertise to a company that values personality as much as performance, we want to hear from you. Apply today and help us set the stage for success—one call at a time!
Please reply to this post with an email and attach your resume outlining your relevant experience and why you’d be a great fit for our team.